1. What this covers
This agreement is between you (the “Tester”) and Silent Echoes™ (the “Company”). It applies to the pre-release Silent Echoes browser extension, mobile coach and web application, and to everything you learn about them while testing.
You are joining a private beta. Access is a limited, personal, non-transferable, revocable permission to use the pre-release software for evaluation and your own call work — not a licence to distribute it.
2. Confidential information
Confidential Information means the beta software and its source, unreleased features, screenshots and recordings of the product, pricing and discount structures, the product roadmap, benchmark and performance data, invite codes, and any feedback discussions with the Company.
You agree to keep Confidential Information private: no public posts, threads, videos, livestreams, screen recordings, screenshots, demos, conference talks or press comments about the beta without the Company's prior written consent.
You may share Confidential Information inside your own agency with people who need it to run the test, provided you make them aware of these obligations and remain responsible for their compliance.
Information is not confidential if it is already public through no fault of yours, you already lawfully had it, you develop it independently, or a court or regulator compels disclosure — in which case you will tell the Company first where you are legally permitted to.
3. Restrictions on use
Do not reverse engineer, decompile, disassemble or attempt to derive the source code, models or scoring logic of the software, except where that restriction is unenforceable under applicable law.
Do not copy, redistribute, resell, sublicense, host or repackage the extension package or any part of the software, and do not share your invite code or build with anyone outside your authorised testers.
Do not use the beta to build, train, benchmark against or assist a competing product.
Do not remove or obscure any trademark, copyright or attribution notice.
4. Feedback
Feedback is welcome and expected. You grant the Company a perpetual, worldwide, irrevocable, royalty-free licence to use, modify and commercialise any feedback, bug report, suggestion, rating or coaching-cue vote you submit, without obligation of payment, credit or confidentiality to you.
You keep ownership of your own call data. The Company's handling of that data is governed by the privacy and compliance terms published at silentechoes.app/compliance.
5. Pre-release software — provided “as is”
The beta build is unfinished. It may contain defects, may score inaccurately, may lose data, and may be changed or withdrawn at any time without notice.
The software is provided “AS IS” and “AS AVAILABLE”, without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. There is no uptime, availability or accuracy commitment during the beta.
To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost commissions or lost data arising from the beta. The Company's total aggregate liability under this agreement will not exceed the greater of the fees you paid in the three months before the claim or one hundred US dollars.
6. Your compliance obligations stay yours
Silent Echoes is a coaching aid, not a compliance authority. You remain solely responsible for call recording notice and consent, client disclosures, Scope of Appointment handling, TPMO and CMS marketing requirements, carrier rules, and every other legal obligation that applies to your calls.
Nothing the software displays — including compliance badges, disclaimer prompts and QA scores — is legal advice or a certification of compliance.
You confirm you have the right to run vocal analysis on the calls you take, and that you will obtain any consent your jurisdiction, carrier or employer requires.
7. Term and termination
This agreement starts when you accept it and runs until Silent Echoes is made generally available to the public, or until either party ends your participation.
The Company may revoke beta access at any time, for any reason, with or without notice. On revocation you will stop using the beta build, uninstall the extension and delete any copies of the package in your possession.
Your confidentiality obligations in section 2 survive for two (2) years after the beta ends. Sections 3 through 6 and 8 survive termination.
8. General
This agreement is the entire understanding between you and the Company about the beta and supersedes any earlier discussion about it. It does not create an employment, partnership, agency or joint venture relationship, and it does not entitle you to compensation for testing.
If any provision is held unenforceable, the rest stays in force. A failure to enforce a provision is not a waiver of it.
You may not assign this agreement without the Company's written consent. The Company may update the agreement for future beta phases; material changes will be presented for acceptance before you can continue using the beta build.