The windows everyone shares
Annual Enrollment Period (AEP)
Anyone on Medicare who wants to join, switch or drop a Medicare Advantage or Part D plan.
October 15 through December 7. Coverage starts January 1. The last application on file wins.
Rule: 42 CFR § 422.62(a)(2) — Medicare Managed Care Manual, Ch. 2 § 30.2 — Annual Election Period. CMS source
Medicare Advantage Open Enrollment (MA-OEP)
Already in a Medicare Advantage plan on January 1 and wants one change.
January 1 through March 31, one change only. Coverage starts the first of the month after the application.
Rule: 42 CFR § 422.62(a)(3) — Medicare Managed Care Manual, Ch. 2 § 30.3 — MA Open Enrollment Period. CMS source
General Enrollment Period (GEP)
Missed their initial window for Part A or Part B and is signing up now.
January 1 through March 31. Part B starts the first of the month after signing up.
Rule: 42 CFR § 407.15 — Medicare & You handbook — General Enrollment Period. CMS source
Windows that open because of a life event
Change of permanent residence (SEP MOV)
Moved out of the plan's service area, moved somewhere with new plan options, or returned to the United States.
Because you've changed your permanent address, Medicare gives you a special enrollment period. It runs from the month before your move through two full months after, and coverage would start the first of the month after we submit.
A move inside the same service area with no new plan choices does not open this period on its own.
What to have ready
- • Proof of the new address — driver's licence, utility bill, lease or USPS change-of-address confirmation
- • Date the move took place, recorded on the application
Rule: 42 CFR § 422.62(b)(1) — Medicare Managed Care Manual, Ch. 2 § 30.4.1 — Change of residence. CMS source
Loss of employer, union or creditable coverage (SEP LEC)
Retired, left a job, lost group coverage, or COBRA or retiree coverage ended.
Because your group coverage is ending, you have a special enrollment period. It stays open for two full months after the month that coverage ends, and the new plan would start the first of the month after we submit.
The window is counted from the end of the month coverage stops, not from the day they called.
What to have ready
- • Letter from the employer, union or plan showing the coverage end date
- • Form CMS-L564 when Part B is being taken at the same time
Rule: 42 CFR § 422.62(b)(2)–(3) — Medicare Managed Care Manual, Ch. 2 § 30.4.4 — Loss of creditable coverage. CMS source
Medicaid, Extra Help or a change in that help (SEP DUAL / LIS)
Has Medicaid or Extra Help with drug costs, or just gained, lost or changed that help.
Because of the help you get with your Medicare costs, you have a special enrollment period. You can make a change now, and the new plan would start the first of next month.
The once-a-quarter allowance covers the first three quarters only; a gain, loss or change of that help opens its own separate window.
What to have ready
- • State Medicaid award or eligibility letter
- • Social Security Extra Help / low-income subsidy notice
Rule: 42 CFR § 423.38(c)(4) and (c)(15) — Medicare Prescription Drug Benefit Manual, Ch. 3 § 30.3.5 — Dual eligible and LIS. CMS source
Qualifying chronic condition (SEP C-SNP)
Has a severe or disabling condition a Chronic Condition Special Needs Plan is built for.
There's a plan built specifically for people managing that condition. If you qualify, you can join at any time of year once your doctor confirms the diagnosis.
Enrollment is not final until the provider confirms the diagnosis on the verification form.
What to have ready
- • Chronic Condition Verification Form signed by the treating provider
- • Provider name and contact details for verification
Rule: 42 CFR § 422.62(b)(24) — Medicare Managed Care Manual, Ch. 16b § 20.2 — Chronic Condition SNP eligibility. CMS source
Declared disaster or emergency (SEP DST)
Missed another enrollment window because of a declared disaster or emergency where they live.
Because your area was under a declared emergency and it cost you an enrollment window, Medicare gives you extra time to make that change now.
They must have been eligible for another election period during the incident — the disaster alone is not enough.
What to have ready
- • Attestation that they lived in the declared area during the incident
- • Name of the declared incident and the county recorded on the application
Rule: 42 CFR § 422.62(b)(18) — Medicare Managed Care Manual, Ch. 2 § 30.4.8 — Government entity-declared disaster. CMS source
Moving into or out of a facility (SEP INST)
Lives in, is moving into, or is leaving a nursing home, skilled nursing facility or long-term care hospital.
While you're living in that facility you can change plans at any time, and you keep that right for two full months after you move out.
What to have ready
- • Name and address of the facility
- • Admission or discharge date recorded on the application
Rule: 42 CFR § 422.62(b)(6) — Medicare Managed Care Manual, Ch. 2 § 30.4.3 — Institutionalized individuals. CMS source
Switch to a 5-star plan (SEP 5STAR)
Wants to move to a plan rated five stars in their area.
There's a five-star rated plan available where you live, and Medicare lets you move to it once during the year outside the normal windows.
Available 8 December through 30 November, once per year.
What to have ready
- • Confirm the plan's current star rating for their county before submitting
Rule: 42 CFR § 422.62(b)(15) — Medicare Managed Care Manual, Ch. 2 § 30.4.9 — 5-star SEP. CMS source
The plan changed or left the area (SEP PLAN)
Their plan is leaving the area, ending its contract, or was mis-sold or mis-enrolled.
Because of what happened with that plan, Medicare gives you a special enrollment period to choose something else.
A mis-enrollment or misled case is granted by Medicare case by case — set that expectation before you promise it.
What to have ready
- • The plan's non-renewal notice, when there is one
- • Notes on what was said, for a mis-enrollment review
Rule: 42 CFR § 422.62(b)(4) and (b)(8) — Medicare Managed Care Manual, Ch. 2 § 30.4.2 — Contract violations and non-renewals. CMS source
New to Medicare (ICEP / IEP)
Turning 65, or just starting Part A and Part B.
You're in your initial enrollment window, which runs the three months before your birthday month through the three months after it.
What to have ready
- • Medicare number and the Part A and Part B start dates from their red-white-and-blue card
Rule: 42 CFR § 422.62(a)(1) — ICEP; 42 CFR § 407.14 — Part B IEP — Medicare & You handbook — Signing up for Medicare. CMS source
This guide is general information, not legal or enrollment advice. Confirm your election period and its dates with the plan or with Medicare before you enrol.