Q4 — AEP peak
High volume, rapid compliance checks, live script guidance
Unlimited AEP Pass ($299/mo) or 4,000+ minute packs
← Back to Silent Echoes™
Pricing & access
Buy Silent Echoes by the month, the minute, or the pack
Real-time tone coaching and Live QA for Medicare agents. Seats are released in waves during the beta — pick the plan that matches your call volume and claim a spot on the waiting list.
Refer members, cover your plan
Every agent who joins through your link and stays active takes another 15% off your subscription, stacking to a fully covered $149 plan.
What's free, what's a paid plan feature
The Chrome extension installs free and coaches your tone live. The AI-assisted features below unlock with any paid plan bought here.
Free with the extension
- • Real-time tone cues (Red / Yellow / Green / Celestial Blue)
- • Draggable dolphin widget on any call tab
- • Calibration, sensitivity and privacy controls
- • Session history and personal dashboard
Unlocked by a paid plan
- Live QA scoring — Transcribed call scoring against your saved rubrics, live during the call. (from Pay-As-You-Go)
- Ask the Copilot — In-call answers pulled from your uploaded plan documents. (from Pay-As-You-Go)
- Emotion analysis — Batch vocal-emotion analysis of recorded calls. (from Standard)
- Pre-Call Simulation™ — Voice roleplay against AI Medicare personas, scored live with coaching notes. (from Pay-As-You-Go)
- Objection Mastery — Per-objection strengths and weaknesses across your calls, with an AI next best practice. (from Pay-As-You-Go)
- Post-call summaries — Auto-written call notes, next steps and CRM-ready export. (from Solo)
Plans
Already a member?
Pay-As-You-Go
$29 /mo + $0.25 per call minute
For solo, part-time and off-season agents who never want a fixed commitment.
- Base platform access, CRM sync, compliance rule updates
- $0.25 / call minute (~$15 per active call hour)
- 5 call hours a month ≈ $104 all-in
- Auto-top-up and 15-minute grace buffer included
Solo
$59 /mo, one agent
For the independent agent who wants the coach and nothing to calculate.
- Unlimited real-time tone and compliance cues
- Call Flow™ stage tracker and session history
- Post-call summaries and CRM-ready notes
- Flat monthly price — no minutes, no overage
AEP Season Pass
$299 one time, 90 days
The whole October–December sprint paid once, then it ends on its own.
- Everything in Standard for the full enrollment season
- One payment, no monthly commitment to cancel
- Uncapped coaching minutes at peak volume
- Priority scorecard turnaround October 1 – December 31
StandardMost agents
$149 /mo per agent
The year-round utility tier for full-time T65 and SEP producers.
- Unlimited real-time tone coaching
- Live QA transcription + rubric scorecards
- Escalation guide, compliance checklist and exports
- Pays for itself with 3 new MA enrollments per year
Unlimited AEP Pass
$299 /mo during Q4 peak
Uncapped minutes for the October–December enrollment sprint.
- Unlimited metered minutes, no overage math
- Priority scorecard turnaround at peak volume
- Fleet kill switch and rollout controls for agency leads
- Downgrade to Standard when volume normalizes in Q1
Agency / Enterprise
Custom 5+ seats
Managers buying minutes in bulk for a whole floor.
- Pooled minute balance across all seats
- Admin console: fleet metrics and global kill switch
- SSO-ready rollout and per-agent data exports
- Volume pack pricing below $0.14 / minute
Agency License — $249.99/mo
For agency owners and floor leaders. One licence, no limit on how many agents you bring on, a team roster with activity, trust and compliance, and 30% of everything each agent you onboard pays for their first 12 months — then 10% for as long as they stay. Agents pay for their own seats.
See the agency licencePay-as-you-go estimator
$29 base platform access plus $0.25 per call minute. Move the slider to your typical month.
- Metered minutes
- 480
- Usage charge
- $120
- Monthly total
- $149
At 8 hours a month, a prepaid pack is cheaper per minute — see the packs below.
Prepaid call-minute packs
Bulk refills lock in a lower per-minute rate up front. Minutes expire 12 months after purchase and stack on top of any plan.
Starter Pack
- Minutes
- 250
- Price
- $49
- Per minute
- $0.196
- Saving vs PAYG
- 22%
- Buy
Producer Pack
- Minutes
- 1,000
- Price
- $179
- Per minute
- $0.179
- Saving vs PAYG
- 28%
- Buy
AEP Pack
- Minutes
- 4,000
- Price
- $599
- Per minute
- $0.150
- Saving vs PAYG
- 40%
- Buy
Agency Pack
- Minutes
- 12,000
- Price
- $1,599
- Per minute
- $0.133
- Saving vs PAYG
- 47%
- Buy
| Pack | Minutes | Price | Per minute | Saving vs PAYG | Buy |
|---|---|---|---|---|---|
| Starter Pack | 250 | $49 | $0.196 | 22% | |
| Producer Pack | 1,000 | $179 | $0.179 | 28% | |
| AEP Pack | 4,000 | $599 | $0.150 | 40% | |
| Agency Pack | 12,000 | $1,599 | $0.133 | 47% |
Checkout
Pick a plan, a minute pack, or the $49 waitlist deposit above and the secure card form opens right here — no redirect.
Auto-top-up protection
Your HUD and compliance capture never cut out mid-enrollment.
- Low-balance trigger. At 15 minutes remaining, the live dolphin HUD shows a subtle balance alert.
- Auto-refill setting. Set a rule such as “refill the $49 Starter Pack whenever the balance drops below 10 minutes.”
- Grace buffer. A 15-minute emergency buffer finishes the call; the overage lands on your next pack or invoice.
Built for the Medicare calendar
Q1 — OEP refinement
Retention, switches, complex CMS disclosures
Standard tier ($149/mo) as volume normalizes
Q2–Q3 — SEP year-round
Continuous T65 and mover compliance monitoring
Pay-as-you-go ($29/mo + $0.25/min) keeps seasonal agents in the ecosystem
More than 11,200 Americans turn 65 every day through 2027, so initial enrollment windows open year-round — not just in Q4. That steady flow is why a metered tier keeps part-time agents subscribed through the slow months.
The ROI math
- Max initial MA commission
- $694
- Annual renewal
- $347
- Standard tier per year
- $1,788
- Enrollments to break even
- 3
Rapid disenrollment inside the first 30–90 days triggers a 100% commission chargeback, and a missed Scope of Appointment disclosure can cost a carrier contract. Real-time tone and compliance flags make Silent Echoes an insurance policy on the commissions you already earned.
Reserve your seat
One-to-one coaching
The software listens while you are on the call. These sessions are a person going through your calls with you afterwards.
30-minute call review
$99
One call, taken apart. Where you lost the room, and the exact words to use instead.
60-minute deep session
$179
A full hour on your patterns, not just one call — plus a written plan you keep.
Four-session pack
$599
Four hour-long sessions across the season, at a lower rate per session.
The Family Guide to Medicare
The 2027 edition, written for beneficiaries and their families — useful to hand to a client who is starting from zero. $19 for the full PDF.
Read about the bookPricing shown is beta pricing and may change before general availability. Commission figures reference published CMS maximums and vary by state and carrier. Compliance & disclosures.